Waste Management Service for Collier County: Waste Management

Collier County is a large and growing community. As the population expands, the need for waste management services also increases. That’s where Waste Management comes in. They are the primary waste management company for Collier County, and there are proud to offer our residents comprehensive waste disposal services that meet their needs. From trash collection to recycling to hazardous waste disposal, they have everything covered.

Waste Management Service for Collier County

Home Trash & Recycling Pickup

Sustainability starts at home. With WM, you can be sure your materials are collected safely and on-time — and most importantly — handled the right way for the environment. 

Residential Trash, Garbage & Recycling Pickup FAQs

When does the garbage truck come for pickup in my area?

• The day and time of trash pickup in your area will depend on a number of factors. As a WM customer, you can easily access your pickup schedule and view your truck’s ETA in your My WM account.

When do I put my carts or bins out for weekly curbside pickup?

• Wheel your carts to the street and place them curbside by 6 a.m. on your collection day. Do not overload carts; the lids must close completely. Overage fees may apply to overfilled carts. Make sure that all trash and debris is in the cart. Garbage or waste left beside carts may not be collected. 

What items can I put into the trash?

• The following items are included in everyday trash. These items can be placed in your curbside totes, bins, cans or containers.
• Diapers
• Disposable razors
• Cactus and palm branches
• Cat litter and pet feces
• Glassware and ceramic dishes/cups
• Hoses and wire
• Juice boxes/pouches
• Non-fluorescent light bulbs
• Sheet glass (windows, mirrors, etc.)
• Foam cups or packing materials
• Treated wood (painted, stained, etc.)

What items do NOT go into the trash?

• The following hazardous household waste items should NOT be treated as everyday garbage and should NOT be disposed of curbside, in your totes, bins or carts:
• Batteries
• Electronics
• Fluorescent light bulbs
• Paint and paint cans
• Used motor oil and filters
• Prescription medications
• Waste Management has drop-off locations across the United States and in Canada. Visit one of these locations to properly dispose of your aforementioned household hazardous waste.

What items and materials are recyclable?

• Check out our Recycling 101 page for a list of recyclable/non-recyclable materials plus tips and information on recycling in your home. For quick reference, the following common items should be recycled, provided they’re clean and dry.
• Bottles and cans
• Paper
• Cardboard

What items and materials are NOT recyclable?

• Non-recyclable materials should be placed in your standard trash receptacles. Be certain that your trash cans, containers, bins or carts are not overloaded and that their lids can close all the way. Additional fees may apply for overfilled or contaminated containers.
• Typically, items below cannot be recycled via curbside recycling programs. For more information on recyclable and non-recyclable materials, check out our Recycling 101 page.
• Plastic bags (these can often be returned to a local grocery store)
• Ceramic dishes, cups and glassware
• Juice boxes/juice pouches
• Foam cups or packing materials
• Windows, mirrors, sheet glass
• WM provides drop-off locations across the United States and in Canada. Visit one of these locations to dispose of extra-large or bulky non-recyclable items in a proper and responsible manner. Bulky items are those that are too big or heavy for your regular trash container or bin.

How do I get a new WM container, tote or bin for my home?

• WM customers can connect with us via phone, email or live chat to repair or replace a WM container.

How do I dispose of a used mattress or old toilet? Can I schedule a bulky pickup?

• “Bulky” and large-item pickups are available to certain WM customers. Terms, fees and conditions may apply. WM customers can easily schedule bulky pickups from their My WM account.
• Items considered bulky include:
• Appliances, TVs and electronics
• Household furniture
• Scrap metal
• Tires — up to 4 car or light-truck tires separated from rims
• Yard trimmings — bundled for composting
• WM has a drop-off location near you. Visit the nearest drop-off location to properly dispose of extra-large or bulky items that are too big or heavy for your regular trash container or bin.

Dumpster Sizes for Any Business

2 Yard Commercial Dumpster

When you need recurring waste and recycling disposal, a commercial dumpster is the perfect choice. WM offers a variety of container sizes to meet the specific needs of your business.

Whether you’re an entrepreneur operating a small family-owned restaurant or a property manager serving multiple tenants, WM is the partner you can count on for reliable service. 

3 Yard Commercial Dumpster

When you need recurring waste and recycling disposal, a commercial dumpster is the perfect choice. WM offers a variety of container sizes to meet the specific needs of your business.

Whether you’re an entrepreneur operating a small family-owned restaurant or a property manager serving multiple tenants, WM is the partner you can count on for reliable service. 

4 Yard Commercial Dumpster

When you need recurring waste and recycling disposal, a commercial dumpster is the perfect choice. WM offers a variety of container sizes to meet the specific needs of your business.

Whether you’re an entrepreneur operating a small family-owned restaurant or a property manager serving multiple tenants, WM is the partner you can count on for reliable service. 

6 Yard Commercial Dumpster

When you need recurring waste and recycling disposal, a commercial dumpster is the perfect choice. WM offers a variety of container sizes to meet the specific needs of your business.

Whether you’re an entrepreneur operating a small family-owned restaurant or a property manager serving multiple tenants, WM is the partner you can count on for reliable service. 

8 Yard Commercial Dumpster

When you need recurring waste and recycling disposal, a commercial dumpster is the perfect choice. WM offers a variety of container sizes to meet the specific needs of your business.

Whether you’re an entrepreneur operating a small family-owned restaurant or a property manager serving multiple tenants, WM is the partner you can count on for reliable service. 

Business Trash, Garbage and Recycling Services FAQ

What size container is right for my business?

• Size matters when it comes to garbage. Waste Management has many bin, dumpster and container options available to handle all your waste and recycling needs. We make it easy to have your facilities serviced so you can focus on running your business.
• Front-load containers, bins and dumpsters are most often used for non-residential, business or commercial waste collection. You can arrange for one or more 2-,4-, 6- or 8-cubic-yard containers. 
• Front-load containers are good for office buildings, manufacturing plants and offices, distribution centers, apartments, multi-family properties and residential buildings, hotels, schools and universities, shopping centers, grocery stores, convenience stores, service stations, auto body shops, nail salons, hair and grooming salons, restaurants, lunch counters, delis, healthcare offices, urgent care locations, hospitals, health testing facilities and strip malls.

What is the difference between a front-load container and a rear-load container?

• Front-load dumpsters and rear-load dumpsters typically have the same capacity for trash and refuse. The key difference is the way the truck picks up and empties the dumpster. With a front-loading dumpster, there are metal slots on both sides of the dumpster where the truck forks insert, and the container is lifted and emptied over the top of the truck cab. 
• With rear-load dumpsters, the truck connects directly to the face of the dumpster, usually by way of a cable. This means rear-load dumpsters don’t have slots on the sides, making them ideal for tighter spaces.

What is the difference between a slanted-top bin or a flat-top bin?

• Slanted-top bins are better suited for very cold environments. Melting snow and ice will drain off the slanted tops. Both types of bin have tops made of hard plastic.

Where will my business trash bins be located?

• Waste Management will consult with you to identify a location(s) that is easily accessible for our trucks and drivers and safe for your customers and employees. 

How often is business trash picked up?

• Business trash pickup is once per week, with additional days available by request. We make it easy to up-size your container or arrange for additional pickups based on the seasonality and peaks of your business. 

Do you offer 24/7 support and paperless billing?

• Waste Management recognizes that our business customers have many different priorities and that their time is valuable. We offer 24/7 online support through the My WM portal and online chat features. We send digital alerts and notifications and offer AutoPay and Paperless Billing. The My WM account portal allows you to track and manage your business account’s records online. Phone support is also available during regular business hours, at 855-852-7110.

What is a roll-off container or roll-off dumpster?

• Roll-off dumpsters — so named because they have wheels and are unloaded from the back of a roll-off truck — are ideal for manufacturers, large retailers, commercial or residential renovations, construction and demolition firms, land, yard or tree clearing trimming and removal, festivals and large events, and agricultural harvests. Many different sizes of roll-off dumpsters are available from Waste Management. The most-popular sizes are 20-, 30-, and 40-cubic-yards of capacity. 
• Roll-off dumpsters and bins can be placed in safe locations. Waste Management trucks will need to be able to access the dumpster in order to remove it. Once emptied, it can be replaced in its original or other designated location. Some types of waste, especially hazardous, are not allowed in roll-off dumpsters and/or require an additional fee. Contact us at 855-852-7110 to order your roll-off dumpster or to ask about what materials can and cannot be placed in a roll-off container.

What is a compactor?

• A compactor is an electrically powered machine that reduces the size of waste material by pressing on it with significant force (compaction), thereby greatly reducing space needed for storage. Waste Management compactors are fully enclosed and range in size from 2 cubic yards to 40 cubic yards. The mechanical blade within the container compacts the loaded-in waste materials. Compactors are ideal for businesses that generate large amounts of waste or use significant quantities of recyclable materials.
• Up-front costs for compactors are typically larger than that of roll-off dumpsters. However, over time, compactors yield savings by reducing trash pickup counts or recycling sell-offs. Compactors are often used by hospitals, distribution centers, manufacturing companies, industrial plants and recycling centers. Because of the internal blade, employee training is strongly recommended prior to installing a compactor. Ask Waste Management for training ideas and solutions, if needed. 

What are the rules for business or commercial recycling?

• Waste Management offers commercial, business and industrial recycling services, and there is no “one size fits all” approach. We invite you to contact our customer service team at 855-852-7110 to identify how our recycling services can meet your specific business ecology and needs. 
• Our most common recycling services include weekly pickup of commonly recycled items, such as cardboard, paper and everyday metals or plastics. In select areas and markets, we offer heavy duty paper, steel, aluminum, fiber and plastics recycling. Typically, these items are collected through roll-off dumpsters, frontload containers or compactors. These specialized recycling offerings can be packaged with your commercial waste, trash or garbage service at a great value.

How is industrial waste managed?

• We recognize that some of our customers may generate special waste. You can trust that Waste Management handles such material in an environmentally sound manner. Our capacity, industry experience and trade leadership allow us to identify the type of waste and customize removal, allowing for heightened safety measures and specialized disposal processes. 
• We ensure environmental compliance and provide “cradle to grave” compliance tracking. Contact us at 855-852-7110 to partner with an experienced disposal company who can expertly track, report and manage your special waste. Ask us about our Subtitle D Class 1 landfills with best-in-class liners, certified scaling systems and leachate collection. 

Roll-Off Dumpsters

Whether you need a short-term rental of 30 days or less, or long-term service for an ongoing project, WM has roll-off dumpsters for any job.

Find the Right Size for Your Project

10 Yard Roll-Off Dumpster

When you need to rent a dumpster, a temporary roll-off dumpster is the perfect choice for a variety of projects, including construction, commercial and residential jobs.

12 Yard Roll-Off Dumpster

When you need to rent a dumpster, a temporary roll-off dumpster is the perfect choice for a variety of projects, including construction, commercial and residential jobs.

15 Yard Roll-Off Dumpster

When you need to rent a dumpster, a temporary roll-off dumpster is the perfect choice for a variety of projects, including construction, commercial and residential jobs.

20 Yard Roll-Off Dumpster

When you need to rent a dumpster, a temporary roll-off dumpster is the perfect choice for a variety of projects, including construction, commercial and residential jobs.

30 Yard Roll-Off Dumpster

When you need to rent a dumpster, a temporary roll-off dumpster is the perfect choice for a variety of projects, including construction, commercial and residential jobs.

40 Yard Roll-Off Dumpster

When you need to rent a dumpster, a temporary roll-off dumpster is the perfect choice for a variety of projects, including construction, commercial and residential jobs.

Temporary Roll-Off Dumpster FAQs

What is a roll-off dumpster?

• A roll-off dumpster is a heavy-duty trash container used for big cleanup projects. This large, sturdy trash container is rectangular in shape and made of welded steel with an open top for easy, on-location loading of junk, trash and debris. Its large capacity makes it ideal for a cleanup, remodel, renovation or demolition. The industry name for these garbage containers is “roll off dumpster” because they are delivered by a truck that rolls the dumpster off the back of the truck.

Why would I rent a dumpster?

• A roll-off dumpster is the workhorse of any home or business construction or remodeling project. It’s the perfect way to centrally and safely collect garbage and debris. The size and depth of a roll-off dumpster makes it perfect for large cleanups, junk and trash removal, managing remodeling, demolition and construction debris, roofing and driveway replacements, yard cleanups, and renovations after a hurricane, fire or flood.
• There are many uses for a roll-off dumpster.
• Spruce Up Property to Sell
• Declutter for a spacious look
• Throw out junk and broken items
• Pare down to just what you plan to pack
• Enhance Curb Appeal
• Tear out overgrown landscaping
• Clear out yard debris and clutter
• Haul off plant waste in one load
• Spring Cleaning
• Clear out attics (those boxes of old papers are fire hazards)
• Clear out basements (trade junk for more space)
• Reclaim your garage (toss clutter and park in a clean garage)
• Large Repairs or Remodels
• At homes or for commercial or business locations
• Carpet and flooring tear-outs
• Re-roofing
• Demolitions and rebuilds after a disaster event
• DIY Projects
• Kitchen updates
• Bath remodeling
• Door and window replacements
• Contract Jobs
• Detailed remodeling
• Major renovations
• New construction
• Tear-downs and rebuilds

What are my options when renting a dumpster?

• Dumpster Size
• The first choice to make when renting a dumpster is what size you need. Dumpsters are sized based on how many cubic yards of waste they hold.
• A 10 yard dumpster is 8 feet wide x 12 feet long x 3 ½ feet high. It holds 10 cubic yards of waste.
• A 20 yard dumpster is 8 feet wide x 22 feet long x 4 feet high. It holds 20 cubic yards of waste.
• A 30 yard dumpster is 8 feet wide x 22 feet long x 6 feet high. It holds 30 cubic yards of waste.
• A 40 yard dumpster is 8 feet wide x 22 feet long x 8 feet high. It holds 40 cubic yards of waste.
• *A cubic yard is 3 feet wide x 3 feet long x 3 feet wide. Weight will vary for a cubic yard. For example, a cubic yard of popcorn will weigh significantly less than a cubic yard of housing shingles.
• Extra Options
• Wheels are a popular rental choice. They are ideal if your trash container needs to move between or around job sites.
• Locking devices can be part of your rental, too. They make sense when child safety or animal control is a concern. They also deter people who may be tempted to add their trash to your dumpster.
• A roll-off dumpster can also be equipped with a rear swing door. This feature lets workers carry heavy items through the rear door at ground level, rather than having to lift that object high enough to toss it into the dumpster’s open top.

How much does it cost to rent a dumpster?

1. Rental rates vary across the country, but all rates are dependent on:Type of debris
2. Dumpster size for the job
3. Length of rental
4. Extra options ordered

• In weighing your purchase decision for a dumpster rental, consider efficiency and effectiveness. Workers can be much more efficient on a roofing project or driveway replacement at your home or business with access to a centrally located, deep-capacity dumpster to safely contain shingles, sharp and broken debris, garbage, clutter and junk. 
• WM wants you to be a well-informed customer. This is critical to making good rental decisions.
• Use these 5 easy steps to estimate your dumpster rental cost.

1. Know the contents of the load to collect and haul away. This helps with estimating volume and weight. Here’s an example: Storm damage covered your property with fallen limbs. You rent a 10 Yard dumpster for one week. When the job is done, the volume of debris almost fills the 10 Yard. The weight of debris you take to the landfill is under 3 tons. This job is on budget: under the limits for weight and volume.
2. Choose the right size dumpster. Visit our Support Center to speak with one of our friendly team members if you have questions about the right size for your rental.
3. Estimate how long you plan to have your dumpster on site. Daily, weekly and monthly rentals are available at a wide range of prices from various rental companies. We strive to work with your project’s needs, even if they change as your job unfolds. Shop around for what you need. And watch out for hidden fees that can drive up a rental that looks like a bargain!
4. Select options of wheels, locks, plastic liners, rear entry doors and other add-ons that may be helpful for your project.
5. Ask about permitting that may be required in your area. City or county permitting costs will not be included in the cost of your dumpster rental, in most cases.

• A word of caution!
• Some rental companies charge extra fees that can add up fast. 
• Delivery Fee: Charged for dumpster delivery to the site.
• Removal Fee: Charged for dumpster haul-off from the site.
• Shorter Rental: For example, you may be charged full one-week price even if you don’t use the dumpster for a full week.
• Extra Days: Extra day charge may be as little as $5 – $10 per day, or significantly more. Check with the service providers you are considering.
• Overflow Fee: Any debris not beneath the Maximum Fill Line on an open top dumpster may incur this charge.
• Overload Fee: Loads above the Maximum Capacity Weight of a roll-off dumpster are fined for each additional ton.
• Special Items Fee: For electronics and bulky household items. Regulations vary across local and state sites.
• Taxes: You will be charged federal and state taxes, in most cases, for your dumpster rental.

Why rent from WM?

• We help over 9 million customers across North America each week with trash and recycling services, ensuring safe, speedy, environmentally sound debris removal. Our 43,000+ employees are reliable, focused on safety and committed to our environment.
• The right size dumpster for any project
• Waste Management offers dumpsters in a variety of sizes, from 2 tons to 6 tons (4,000 – 12,000 pounds), depending on your needs.
• Flexible rental periods to fit your schedule
• Whether you need a dumpster for one week, several weeks or even months at a time, WM has flexible rental periods. 
• A focus on sustainability and the environment
• WM is committed to environmental stewardship, and only uses certified waste disposal facilities. We have 200+ landfills and 100+ recycling facilities in the USA, making us a leader in the trash, garbage and recycling industries. Our past accolades include recognition as one of the Worlds’ Most Ethical Companies, 100 Best Corporate Citizens, Environmental Gold Leader, and the Corporate Conservation Leadership Award.
• WM stands by our guarantee of environmental responsibility. We deliver every load of refuse to only certified disposal facilities and landfills. No shortcuts. No illegal dumping.
• Our commitment to the environment is not only the right thing to do, it’s the law. When you work with WM, you’re not only protecting the beauty of your area. You’re protecting your company’s brand and guarding against potential fees.
• Regulatory compliance
• Save yourself time and avoid potential fines by ensuring you’re compliant with local regulations for dumpster placement. Don’t forget to check with your HOA or neighborhood association too.

What items can’t go in a dumpster?

• WM is proud to support and follow hazardous waste precautions. Environmental safety is important to us. Batteries, asbestos, harmful chemicals, flammable liquids and more are considered environmental hazards and should not go in any dumpster. You will be asked to remove these items if you put them in a rented dumpster.
• Hazardous materials are classified differently by country, state, county and city. Be familiar with, or ask one of our team members, what is acceptable in your area’s recycling centers and landfills. Additional fees may be charged for some materials. Be clear and up-front on what you will be putting into a dumpster to ensure you will not be penalized for hazardous content. 
• Importantly, make sure that disposal of any haul-off from your jobsite goes only to certified recycling centers and landfills. That’s how every load is handled by WM, America’s largest waste services provider. 

How can I use a dumpster in a move?

• After you rent a moving truck, it’s time to get serious about what goes with you to your new location. Start fresh by getting rid of unwanted junk, broken items and general trash instead of taking it with you to your new home. 
• Simplify Cleanup
• If you have a large amount of purging to get done, utilize a sturdy, large-sized rental dumpster from WM. Many different sizes and prices are available, and rental durations can be arranged to best meet your moving time frames. You don’t have to get it all done in one weekend. 
• The first choice to make when renting a dumpster is what size you need. Dumpsters are sized based on how many cubic yards of waste they hold.
• A 10 yard dumpster is 8 feet wide x 12 feet long x 3 ½ feet high. It holds 10 cubic yards of waste.
• A 20 yard dumpster is 8 feet wide x 22 feet long x 4 feet high. It holds 20 cubic yards of waste.
• A 30 yard dumpster is 8 feet wide x 22 feet long x 6 feet high. It holds 30 cubic yards of waste.
• A 40 yard dumpster is 8 feet wide x 22 feet long x 8 feet high. It holds 40 cubic yards of waste. 
• *A cubic yard is 3 feet wide x 3 feet long x 3 feet wide. Weight will vary for a cubic yard. For example, a cubic yard of popcorn will weigh significantly less than a cubic yard of housing shingles.
• Reduce Clutter and Costs
• The perfect time to arrange for your dumpster is right after you search for a truck or moving company. Moving is on your mind, and you will find that moving charges depend on the amount or volume of goods you plan on hauling from your current location to your future location. You can save in moving costs by removing items from your move load and move list that you don’t want, no longer need, or are just broken.  
• When you get a quote from a mover, you can ask them to also quote for 2/3 of your original move load. That will give you an idea of what the price could be if you reduce clutter and junk before your move begins. Reducing the quantity and weight of items you will move can even cut down on the amount you spend on boxes, packaging peanuts and protectors, and tape.
• Have a safe move! WM is here to help you reduce clutter and remove waste with a temporary roll-off dumpster. Contact us to arrange for new curbside service after you move. We would value the opportunity to serve your home or business with a recurring garbage or recycling pickup service.

Are there dumpster alternatives?

• If you don’t think you’ll have enough waste to fill a dumpster, or if you’re trying to minimize costs, you may be interested in our lower-price dumpster alternative — the Bagster. This is a 3 cubic yard heavy-duty bag, able to hold 606 gallons of debris or 3,300 pounds of refuse. The bag is 8′ long x 4′ wide x 2’6″ tall, large enough to hold full sheets of plywood or drywall. You can purchase this bag at places like Home Depot, Amazon or Lowe’s, then arrange for special pickup when you are ready. 

Bulk Trash Pickup

WM offers safe and efficient solutions to help our customers dispose of those bulk (multiple) or bulky (large) items. 

At this time, bulk trash pickup is only available for existing WM customers. Availability, price and acceptable items may vary depending on your area. 

What’s Considered a Bulky Item?

We’re here to help you dispose of bulk or bulky items not suitable for your normal pickup service, whether it’s one chair or a whole attic full of items. Comprehensive lists of acceptable/unacceptable materials may vary, but some common household bulky or bulk items include:

• Mattresses & Box Springs
• Bed Frames
• Cabinets
• Sofa & Furniture Items
• Other items too large to fit into your regular service container

Need to get rid of your item(s) today? Enter your address here to find our nearest drop off location.

Frequently Asked Questions

What should I expect when scheduling a bulk pickup?

• A: First we will need to gather some information – including who you are, where you are located, and what you have for us to pick up. After we verify that we can help you, we will give you a cost estimate. If that works for you, we will schedule your pickup and give instructions on how to prepare for your pickup day. If you’re ready to schedule, use the Live Chat link during normal business hours. 

Is bulky pickup available in my area?

• A: Availability to schedule as well as the items we accept vary by area. The best way to find out if it is available in your area, is to check your address with one of our agents through Live Chat or over the phone during normal business hours.   

Can I schedule a pickup online?

• A: Yes you can. Simply enter your address in the box above to see if Bulk is available in your area.

How do I schedule a bulky pickup?

• A: You can schedule a bulky pickup by logging in to your My WM profile, and using the Bulk Item Pickup link from the My Services page. 

How much does a bulk pick up cost?

• A: The cost not only varies by area, but also depends on what you are looking to dispose of and how much you have. The best way to find get an estimate of the cost, is to is to reach out to one of our agents through Live Chat or over the phone during normal business hours. We will give you an estimate before we schedule your pickup.   

Where can I view my bulky pickup schedule?

• A: In some areas, WM works with your City or County to proactively schedule bulk pickup for your service address. Please visit your City or County website for information on schedules, pricing, acceptable items, and correct preparation. 

What items are acceptable/unacceptable?

• A: To ensure we are following all federal, state, and local laws, the items we accept vary by area. The best way to find out if something is acceptable in your area, is to check your address with one of our agents through Live Chat or over the phone during normal business hours.  
• For items with a little life left in them, check local options for donating (reuse) or recycling. There may be someone out there that can’t wait to say “Hello” to that same item.  

How do I prepare items for bulky pickup?

• A: Preparation guidelines for large or bulky item pickup varies by area. The best way to find out if it is available in your area, is to check your address with one of our agents through Live Chat or over the phone during normal business hours. Some general guidelines include: 
• Items covered in fabric (mattresses, box springs, sofas, etc.) must be covered in plastic  
• Items that hold water (dishwashers, hot water heaters, toilets, etc.) must be drained or the liquid solidified 
• Items that contain freon (refrigerators, freezers, etc.) must be removed by a certified individual. Some locations may collect items still containing freon for an additional cost 
• Long items (poles, playground equipment, etc.) must be cut into four-foot sections 

Why was my bulky pickup not accepted?

• A: Occasionally items get placed on the curb that our Drivers cannot accept. When this occurs, our Drivers will tag the item and provide additional information as to why the item was not acceptable. Sometimes the tags get blown away by the wind, so you may want to follow up with one of our agents through Live Chat or over the phone during normal business hours.   

I sent an email (filled out form, etc.) for a bulky pickup, why have I not heard back?

• A: We do our best to respond to each form within 1-2 business days.  If your request was submitted more than 2 business days ago, we suggest reaching out to one of our agents through Live Chat or over the phone during normal business hours.  This will ensure that your pickup is scheduled, and you understand the next steps before you disconnect.   

Where can I drop off bulky items?

• A: At the very top of WM.com, you will see a tab for “Drop Off Locations” – this can be used to find facilities near you. For more information about acceptable materials and the cost to dispose of them, please contact us at 800- 963.4776.   

Why did my bulky pickup not occur?

• A: Occasionally things happen, and our Drivers are not able to make it on the scheduled service day and will arrive the next day. If your items have not been collected within three-days of your scheduled service, please follow up with one of our agents through Live Chat or over the phone during normal business hours.  They will be able to provide you with additional information on the status of your pickup and to reschedule if necessary.  

Construction & Demolition

Let’s build better, together. WM makes it easy to manage waste efficiently and responsibly, enabling you to reduce costs and achieve sustainability goals.

Construction & Demolition Waste FAQs

How do I dispose of concrete?

• The easiest way to dispose of concrete is by renting a temporary roll-off dumpster. A 40-yard roll-off is recommended for most jobs that produce concrete debris.
• Renting a temporary roll-off from WM is easy. Just check availability in your area, choose your dates of service, select your waste type and book your rental.

How do I dispose of construction waste?

• Renting a roll-off dumpster is the best way to dispose of construction waste — it’s easy, reliable and keeps debris contained until it’s ready for collection. WM offers temporary roll-offs in a range of sizes to suit different types and amounts of waste.
• Renting a roll-off from WM couldn’t be easier. Just check availability in your area, choose your dates of service, select your waste type and book your rental.

How do I dispose of ceramic tile?

• As with most waste generated by construction, demolition and renovation projects, ceramic tile disposal is best handled by a temporary roll-off dumpster rental.
• For smaller jobs like single homes or a standalone office, an 8- or 10-yard dumpster should suffice. For larger jobs, you’ll want to consider a 20-, 30- or even 40-yard dumpster.
• WM offers these sizes and more, with easy rental. Just check availability in your area, choose your dates of service, select your waste type and book your rental.

Where can I drop off construction debris?

• Waste Management has hundreds of drop-off locations across the United States where you can dispose of your construction debris. If hauling your construction debris to one of our landfills isn’t feasible, you can order a temporary roll-off dumpster or one of our Bagster® bags.

How do I recycle construction material?

• First, make sure the material is recyclable. Some examples of recyclable construction debris include:
• Concrete
• Porcelain
• Rigid plastics
• Tile
• Lumber
• Metals
• Masonry
• Plastic
• Rock
• Carpet
• Insulation
• WM has experts who can work with you to develop a custom recycling program so that your projects run smoothly and your material finds its next best use. 
• We’ve also developed cutting-edge sorting and diversion initiatives to ensure it’s easy to stay efficient and compliant while tracking your efforts and gaining points towards LEED® certification.

What size roll-off dumpster do I need for my project?

• Waste Management offers many different sizes of dumpsters both large and small. The size of roll-off dumpster you need will depend on the type and amoutnt of waste you’ll be producing. For larger scale construction projects, a 40-yard dumpster is typically recommended; however, you can always contact our support team to get the most accurate estimate.

Bagster® Bag

Clear out clutter and debris with the convenience of a Bagster® bag.

How It Works

How Much Can a Bagster® Bag Hold?

Bagster® bags can hold up to 3,300 lbs. How much is that exactly?

• 47 sheets of drywall (4’ x 8’, ½” thick)
• 1,280 sq ft of hardwood flooring (¾” thick)
• 180 wood or metal wall studs
• 800-1,000 sq ft of roofing shingles
• 900 sq ft of carpet or tile
• 1 cubic yard of heavy materials like asphalt, brick, concrete, dirt, rock, sand, sod or stucco

Bagster® Bag FAQs

What materials are acceptable for the Bagster® bag?

• Always acceptable:
• Flooring, Plywood, Tile, Bathtub, Cabinets, Trim Materials, Doors, Drywall, Insulation, Construction Debris, Packaging Materials, Windows, Sinks, Plaster, Carpet, Roofing, Shingles, Paneling, Siding, Demolition Debris, Toilets, Screens, Household Junk, Broken Toys, Bikes, Rugs, Carpets, Lawn Furniture, Old Luggage, Mattresses, Wooden Furniture, Metal Furniture, Heavy Debris, Asphalt, Concrete, Dirt, Sand, Rock, Grills (without gas tank)
• Acceptable in certain areas:
• Yard Waste, Brush, Shrubs, Tree Clippings, Leaves, Mulch, Sod
• Recycle instead:
• Batteries, Electronics, Glass, Metals, Paper, Plastics, Oil, Tires
• Visit Bulbs, Batteries & Eletronics or Common Hazardous Waste to learn more.

What materials are not acceptable?

• Not acceptable:
• Electronics, Hot Materials, Asbestos, Propane, Chemicals, Railroad Ties, Fluorescent Bulbs, Toxic or Hazardous Waste, Fuel, Liquids, Medical Waste, Paint, Oil, Food Waste, Tires, Batteries, Appliances
• Not acceptable in certain areas:
• Yard Waste, Brush, Shrubs, Tree Clippings, Leaves, Mulch, Sod
• Recycle instead:
• Batteries, Electronics, Glass, Metals, Paper, Plastics, Oil, Tires
• Visit Bulbs, Batteries & Eletronics or Common Hazardous Waste to learn more.

Where and when should I use a Bagster® bag?

• The Bagster® bag is perfect for smaller home, business and construction projects that your normal trash service can’t handle, but that don’t require the space of a full-size dumpster. Suitable jobs might include:
• Basement Renovations & Cleanouts
• Attic Cleanouts
• Garage Cleanouts
• Carpet Removal
• Furniture Removal
• Yard Cleanups
• Deck Removal
• Bathroom Renovation
• Kitchen Renovation
• Bedroom Remodels

I’ve filled my Bagster® bag. Now what?

• 1. Schedule
• Schedule your collection online or by phone at 877-789-BAGS (2247). Provide the collection address, the location of the Bagster® bag on the property and the contents.
• 2. Pay
• Payment is made to WM at the time your pickup order is placed. You can pay by phone using Visa or MasterCard. In the United States, you can also use Discover Card and American Express.
• 3. Relax
• We’ll come pick up your Bagster® bag at the time scheduled. If you have a conflict or need to cancel, simply give us a call.

Bulbs, Batteries & Electronics

Convenient disposal services for items you might not know you can recycle.

Easy, At-Home Collection

If you’re looking for a home collection, schedule online at WMAtYourDoor.com or call 1-800-449-7587. From there, Waste Management’s At Your Door Special Collection® service can safely collect eligible bulbs, batteries and electronics.

Visit WM at Your Door

Recycle By Mail

Our mail-order recycling kits come with everything you need, from the box to the return shipping label. Simply enter your address to get a list of all Recycle by Mail services available in your area, select the items you want to recycle and then order the kit online. From there, all you have to do is pack up your bulbs, batteries or electronics and send the kit back.

Need a Solution for Business?

Waste Management’s Recycle by Mail program, LampTracker®, makes it easy to recycle many household items while keeping harmful materials like mercury out of the environment. Best of all, it’s easy and can be done right from your business or home.

What Can I Recycle?

Compact Fluorescent Bulbs and Tubes: We have mail-in containers that can fit 13 13-watt bulbs, or 7 t-12 or 16 t-8 tubes.

Batteries: You can use the recycling box to store 9-volt and smaller used alkaline, carbon-zinc, NiCad, NiMH, silver oxide and mercury batteries. You won’t be able to recycle Lithium batteries (Ion and Lead Acid), and alkaline, carbon-zinc, NiCad, and NiMH batteries greater than 9-volt.

Electronics: We’re able to recycle a variety of electronics including:

• Phones: Cell, Smart, Office, Home
• Computers: Desktop, Laptop, Notebook, Tablet
• Players: Game, CD, DVD, VCR
• Speakers
• LCD & Plasma flat screens
• Digital Cameras and Navigation Devices

Printers & Scanners: We take a variety of printers and scanners, as well as:

• Keyboards and Computer Mice
• Power Cords and Cables
• Network and Phone Equipment

NOTE: WM Electronics Kits are not available to households in the following states: California, Connecticut, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, Missouri, New Jersey, New York, Oklahoma, Oregon, Rhode Island, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin

National Waste Management for Enterprises

In today’s world, responsible and strategic waste handling and management is crucial for businesses of all sizes. More than ever before, customers demand more sustainable practices from the companies and partners they choose, and proper management of waste and recyclable materials is key to any sustainability strategy.

No matter how many locations you operate, Waste Management can provide strategic waste management services for your sites across North America. We offer flexible, national solutions for all the materials your business creates in a full-service program that grows and changes as your business sizes up or expands. 

Comprehensive Solutions, Simplified

Life is a lot easier when everything is consolidated in one place.

Running a large business brings challenges at all levels. By combining local service-delivery capabilities with consolidated waste services account management and reporting, Waste Management’s National Accounts team helps you do much more than just meet your day-to-day waste and recycling needs. Our program makes it easy for you to focus on what matters most — your business and bottom line.

A National Account provides easy access to:

• A dedicated account team
• Consolidated national waste & recycling services
• Centralized customer service
• All your data in one analytics platform
• Consolidated billing
• Project & construction services
• Sustainability consulting
• Regulatory alignment guidance

What You Can Expect

As a National Account customer, you can expect a personal touch at a national scale for your commercial waste service needs.

A Single Point of Contact

An extension of your team

Our people are your biggest asset. From strategic waste & recycling planning to emergency solutions, it’s important to work with a partner like us who knows your business and your goals.

Industry-Leading Analytics

Data-driven results

With elementsSM, our industry-leading data analytics platform, you can access real-time insights about how to optimize your national waste and recycling strategy, and then track the results you achieve.

More About Our Platform

Service You Can Count On

Whenever and wherever you operate

We’re there when you need us. It’s as simple as that. Through our nationwide network of waste handling vendors, National Account customers get industry-leading care and service tailored to the needs of each location, whatever the material and wherever the need.

Continuous Improvement

Observe, analyze, improve, repeat

Your business is constantly evolving. Our program moves and scales with you, helping you control costs and improve efficiencies at every turn.

See what continuous improvement looks like for a national grocery retailer who saved $1.3MM.

Read the Case Study

Hear From Our Customers

In today’s world of proving value with every expense, we are confident and proud of the results [of our WM National Account Program]. None of this would have been possible without the detailed insights and programming expertise of Waste Management.

Jeff Smart

Corporate Facility Manager for Kum & Go

Simplify Your Move

Use MOVERS10 at checkout for 10% off new residential trash service.

96 Gallon Trash Container

Our largest and most popular size. This residential waste container holds up to 7 bags of trash and is suited for small to mid-size families. Available container sizes vary by region.

Bagster® Bag

One Bagster® bag is strong enough to hold up to 3,300 pounds and is the perfect cleanup solution for before, during and after your move. Accepted waste may vary by area.

A Sustainable Home

Choosing WM as your trash and recycling service provider is the first step towards creating a better tomorrow. As you settle into your new home, we’re here to offer next steps and share how your partnership with us is contributing to long-term sustainability efforts that go far beyond the curb.

Eco-Friendly Moving Tips

One person’s trash is another person’s treasure. At WM, we encourage everyone to practice eco-friendly habits before, during and after their move. Check out these tips to make your move as easy as possible – on you and the environment.

Learn More

Frequently Asked Questions (for Residential Trash & Recycling Pickup)

When do I put my carts or bins out for weekly curbside pickup?

• Wheel your carts or trash containers to the street and place them curbside by 6 a.m. on your collection day. Do not overload carts; the lids must close completely. Overage fees may apply to overfilled carts. Make sure that all trash and debris is in the cart. Garbage or waste left beside carts may not be collected. 

What items do NOT go into the trash?

• The following hazardous household waste items should NOT be treated as everyday garbage and should NOT be disposed of curbside, in your totes, bins or carts:
• Batteries
• Electronics
• Fluorescent light bulbs
• Paint and paint cans
• Used motor oil and filters
• Prescription medications    
• Waste Management has drop-off locations across the United States and in Canada. Visit one of these locations to properly dispose of your aforementioned household hazardous waste.

What items can I put into the trash?

• The following items are included in everyday trash. These items can be placed in your curbside totes, bins, cans or containers.
• Diapers
• Disposable razors
• Cactus and palm branches
• Cat litter and pet feces
• Glassware and ceramic dishes/cups
• Hoses and wire
• Juice boxes/pouches
• Non-fluorescent light bulbs
• Sheet glass (windows, mirrors, etc.)
• Foam cups or packing materials
• Treated wood (painted, stained, etc.)   

What items and materials are recyclable?

• Generally, the items below can be placed in your curbside recycling containers, bins or totes. These items should be clean and loose — remove from any additional packaging and do not bag them.
• For more information on recyclable and non-recyclable materials, check out our Recycling 101 page.
• All plastics #1-7 (except foam cups or packing materials)
• Aluminum foil products (cans, baking tins and foil)
• Paper bags
• Cardboard
• Clean paper
• Glass containers
• Scrap metal (cookie sheets, utensils)

What items and materials are not recyclable?

• Non-recyclable materials should be placed in your standard trash receptacles. Be certain that your trash cans, containers, bins or carts are not overloaded and that their lids can close all the way. Additional fees may apply for overfilled containers.
• Typically, items below cannot be recycled via curbside recycling programs. For more information on recyclable and non-recyclable materials, check out our Recycling 101 page.
• Plastic bags (these can often be returned to a local grocery store)
• Ceramic dishes, cups and glassware
• Juice boxes/juice pouches
• Foam cups or packing materials
• Windows, mirrors, sheet glass
• Waste Management provides drop-off locations across the United States and in Canada. Visit one of these locations to dispose of extra-large or bulky non-recyclable items in a proper and responsible manner. Bulky items are those that are too big or heavy for your regular trash container or bin.

What items are not considered green or organic waste?

• Cactus or palm branches
• Glass, metal and aluminum
• Plastic (bags, flowerpots, etc.)
• Rocks, dirt, concrete
• Treated or coated wood (painted, stained, oiled)

What should I do with organic waste?

• Organic waste can often be composted, which benefits the soil where composting occurs as well as the environment at large. For more information, visit the Environmental Protection Agency’s section on how to compost at home.

Can I schedule a bulky pickup? How do I dispose of a used mattress or old toilet?

• Bulky or bulk-waste pickups are available to certain Waste Management customers. Terms, fees and conditions may apply. Learn more and easily schedule your “bulky” pickup from your myWM account. 
• Items considered bulky include:
• Appliances, TVs and electronics
• Household furniture
• Scrap metal
• Tires – up to 4 car or light-truck tires separated from rims
• Yard trimmings – bundled for composting 
• Waste Management has a drop-off location near you. Visit the nearest drop-off location to properly dispose of extra-large or bulky items that are too big or heavy for your regular trash container or bin.

What items can never be placed curbside, as trash or recycling?

• Some items are too hazardous for recycling or disposal in a landfill. Search for a drop-off location that accepts these items and plan for drop-off. Fees, terms and conditions may apply.    
• Paint, stain, varnish, thinner and adhesives
• Automotive products such as old fuel, anti-freeze, brake fluid, motor oil and oil filters
• Household cleaners with ammonia or bleach
• Aerosol cans
• Fluorescent light bulbs and lamps
• Computer equipment
• Dead animals
• Garden products including pesticides, herbicides and fertilizers
• Propane tanks and fire extinguishers
• Pool or photographic chemicals
• Thermostats, thermometers and other items containing mercury
• Expired prescriptions and non-prescription medications (no controlled substances)
• Sharps (syringes, needles, etc.)*
• Ammunitions, firearms**
• *Waste Management has a mail-back service for sharps disposal. Contact us to arrange this service.
• **Waste Management does not accept these items. Contact your local police or sheriff’s office for disposal instructions. 

How can garbage containers, totes or bins be cleaned?

• Household baking soda can work wonders at removing trash container smells. Add ¼ cup baking soda to your trash receptacle at the beginning of each week. The best time to add the baking soda is when the containers are dry and clean. Clean cat litter can also be substituted for baking soda. You can clean your trash container with regular soap and water.

How do I order new containers, totes or bins?

• Waste Management customers can contact us to replace a lost receptacle.   

Recycling 101

If you’re wondering what is recycling or how to recycle properly, check below to learn everything from recycling basics to expert tips.

Three Basic Rules

Knowing these rules and putting them into practice will help you recycle more efficiently. And it will help to ensure everything that makes it into your bin finds a second life.

RULE 1 Recycle bottles, cans, paper and cardboard.

RULE 2 Keep food and liquid out of your recycling.

RULE 3 No loose plastic bags and no bagged recyclables.

What Can Be Recycled: Recycling Guide

Learn guidelines and common myths related to recycling. You can also download and print our Curbside Recycling Myths guide to help spread the word.

Accepted in Your Bin*

These items can go in your recycling bin, as long as they’re clean and dry.

Recycle plastics by shape: bottles, jars, jugs and tubs. The “chasing arrows” symbol doesn’t necessarily mean it’s recyclable.

Clean and dry containers, then put the cap back on before tossing in the bin.

Recycle empty tin, aluminum and steel cans.

Empty aerosol cans are also recyclable. If the can has a plastic lid, remove it before recycling.

Paper, newspaper and magazines are good to recycle.

If paper is soiled or wet, compost it.

Flatten and recycle all cardboard and paperboard.

Cardboard pizza delivery boxes without leftovers or liners should be recycled; but leftover crusts, cheese and other food should not.

Rules for recycling milk cartons, juice boxes and food cartons vary by city, county and state. Check local recycling programs for options to recycle cartons.

Make sure containers are completely empty to avoid contamination.

Glass recycling rules vary, please check your local program guidelines.

Check local program guidelines for options to recycle glass. Some communities have curbside pickup or drop-off locations to recycle glass.

Not Accepted in Your Bin

Try to reduce and reuse these items instead of putting them in the trash.

Do not bag recyclables. They must be loose in the bin.

If you collect your recyclables in a bag, empty them directly into your cart and reuse the bag!

Plastic bags are not accepted as part of curbside recycling programs – they get tangled in equipment and threaten worker safety.

Do not bag recyclables as materials inside may not get recycled. Reuse plastic bags, or learn where you can recycle them at plasticfilmrecycling.org.

Plastic wrap, bubble wrap, sandwich bags and freezer bags should not go in the recycle bin.

Reuse whenever possible for presents, moving, or storage of similar items, or look for local options to recycle.

Flexible packaging like chip bags and juice or soup pouches cannot be recycled in curbside programs.

This type of packaging is made from multiple materials preventing it from being recycled.

Cups with plastic or waxed coatings are not recyclable. The plastic lids should be trashed as well.

Invest in and carry a reusable cup instead.

Polystyrene foam, plastic “to-go” containers and cups are made of non-recyclable materials, and are not acceptable in the curbside recycling program.

Packing peanuts aren’t recyclable either, however some shipping stores will take peanuts back for reuse.

Other Materials

Typically not accepted for curbside pickup. Check local programs for disposal options.

Garden hoses, rope, leashes, wire, holiday lights, string and chains should never go in the recycling bin.

“Tanglers” can wrap around equipment, endanger MRF workers and shut down entire recycling centers. If they are still in good condition, donate them.

Dirty diapers’ and pet waste’s yuck factor increase when they end up where they shouldn’t — the recycle bin!

These materials will spoil all of the recyclables, turning the load to trash. Trash these instead and keep recyclables clean and dry.

Check local programs for reuse and recycling options first. Put them in the trash bin if no other options are available.

Clothing, textiles, shower curtains, mini-pools, fencing and furniture don’t go in the recycling.

Medical waste can pose a safety hazard and never goes in curbside recycling or waste bins.

Needles are especially dangerous so dispose of them in a safe container like our MedWaste Tracker® box, or contact your local provider.

Car parts, scrap metal, tires, filters, propane cylinders and the like are safety hazards if put in curbside recycling or trash bins.

Check locally for special collection programs or take them to a local retailer or scrap recycler.

Common Recycling Myths

Grow your recycling IQ by debunking common myths that can help ensure your materials aren’t contaminated and successfully make it all the way through the recycling process and to their next life.

Learn the reality behind the myths to ensure you’re protecting others and the environment by recycling right.

Myth: Most Americans recycle all they can

• Reality: False.
• Research shows convenience and commitment are required for maximum recycling. For instance, do you recycle in several rooms of your home? If you only recycle in the kitchen, recyclables in your home office or bathroom get thrown away. So make recycling a collaborative effort where everyone participates, enabling the most recycling of the right materials.

Myth: Recycling arrows on a container mean it is definitely recyclable

• Reality: Only in some cases. Check the table above and local program guidelines to see what’s recyclable and what’s not.
• Many plastics cannot be made into new products. Recycle plastics by shape: bottles, jars, jugs and tubs.

Myth: Containers must be squeaky clean in order to be recycled

• Reality: Containers should be clean, but don’t have to be spotless.
• While all bottles, cans and containers should be clean, dry and free of most food waste before you place them in your recycling container, they don’t need to be spotless. The goal is to make sure they are clean enough to avoid contaminating other materials, like paper, or your un-lined kitchen recycling bin. Try using a spatula to scrape cans and jars, and putting recyclables in your sink among the dishes you are rinsing to share that same water to rinse and remove residue.

Myth: Even if an item shouldn’t go in the bin, it will get sorted anyway

• Reality: False. Non-recyclable items are not accepted curbside.
• Non-recyclable items contaminate recyclables. Recyclables stuck inside plastic bags are at risk for never making it through the recycling process. Conversely, recyclable items placed into garbage containers are hauled to a landfill and cannot be recovered effectively. The right thing to do is put the right recyclables in the recycling container and non-recyclables into garbage containers. Recyclables with the greatest impact are bottles, cans, paper and cardboard.

Myth: Hoses, tanks, shower curtains, swing sets, etc. are recyclable

• Reality: Just because it’s plastic doesn’t mean it’s recyclable in your recycling program.
• If it’s not bottles, cans, paper or cardboard, it probably doesn’t belong in your curbside mixed recycling bin and may even require special handling. Just because an item is made from plastic, or contains plastic parts, doesn’t mean recycling facilities can handle it. There are other resources (e.g., Earth911.org) that can help answer questions about what to do with non-recyclables or household hazardous waste.

Myth: All types of glass bottles and jars are recyclable

• Reality: The acceptance of glass in recycling programs varies by jurisdiction.
• Glass recycling collection varies in communities across the U.S. Some communities recycle glass with all other recyclables; some collect glass separately at the curb in its own container; and some cities have specific recycling drop-off locations for glass. Some states, like CA, CT, OR, IA, MI, ME, VT, MA and NY, have ‘bottle bill’ laws that allow for a per-bottle deposit when bottles are brought to return centers or retailers for recycling. Please refer to your community’s recycling guidelines for local program information.

Myth: Aerosol cans are acceptable in the recycle bin

• Reality: It varies by jurisdiction.
• Most recycling programs accept empty/dry aerosol cans (without the caps). If the can isn’t empty, it could be dangerous. Some fires are caused in baling machines from trace amounts of can chemicals, and cans with leftover propellant have been known to become projectiles when densified/baled. Waste Management facilities and commodity vendors accept steel, mixed metal and aluminum aerosol packages. Multi-material aerosol packages are not recyclable.

Service Locations

As North America’s largest waste solutions provider, we offer services for every need across the United States and Canada.

U.S. Service Locations by State

Alabama

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

District of Columbia

Florida

Georgia

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Mississippi

Missouri

Nebraska

Nevada

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming

Trash & Recycling Drop Off Locations

Waste Management has an industry-leading network of landfills, transfer stations and recycling facilities across North America. If you are looking for a trash or recycling drop off location near you, please enter your address.

Recycling more is a worthy goal for homeowners, businesses and communities. We’re North America’s largest residential recycler, managing almost 14 million tons of material that is recycled or reused each year through a large number of recycling and trash disposal locations across North America.

Frequently Asked Questions

Where can I dispose of trash, garbage and junk?

• Waste Management has hundreds of landfills across the United States where you can dispose of your trash, recycling and other junk. To find a drop off location near you, enter your address in the map above.

Where can I take my recycling?

• In addition to our North American network of landfills, we have recycling facilities located around the US and Canada. To find a recycling center near you, use the Drop Off Locations map and filter by Recycling before typing in your address.

What can I drop off at a landfill?

• In the Drop Off Locations map above, type in your address to find a landfill near you then browse the Accepted Materials tab for that location.

How much does it cost to drop off trash at a landfill?

• The charge to drop off waste depends on the weight of the load. Special materials like mattresses or electronics may incur an additional charge. Depending on the location, some landfills may require a customer agreement before materials can be dropped off.

Where can I drop off construction waste?

• You can drop off construction waste at a landfill or order a temporary roll-off dumpster. Between our large selection of temporary roll-off dumpsters, our signature Bagster® bag, a vast network of drivers and a dedicated team of service representatives, we’ll help you take care of your construction waste and recycling the right way. As a quick reference, here are some examples of construction debris that can be recycled:
• Concrete
• Porcelain
• Rigid plastics
• Tile
• Lumber
• Metals
• Masonry
• Plastic
• Rock
• Carpet
• Insulation

Take a look at our specialized construction waste solutions to find an option that works for you and your project.

Can I get rid of old furniture at a Waste Management facility?

• When disposing of old furniture, see if the item is in good enough condition to donate. If not, we can help you find a landfill or recycling facility nearby.
• To find out if your materials are disposable, type your address into the map above and toggle between Recycling or Trash Disposal. Our ability to accept certain materials depends on local regulations and capabilities of the individual facility, but the map will provide you with a list of locations and the materials they accept as well as a phone number to contact us for questions. Commonly accepted materials include:
• Sofas and couches
• Chairs
• Mattresses
• Dressers
• Tables and desks

Can I recycle old electronics, TVs and computers at a Waste Management facility?

• Most common electronics are recyclable. This includes:
• Desktop and laptop computers
• Monitors and TVs
• Printers, copiers and scanners
• Ink and toner cartridges
• Hard drives
• Batteries
• Cell phones and tablets
• Digital cameras
• Cords
• Keyboards

To find a recycling center near you that accepts electronics, use the Drop Off Locations map and filter by Recycling to check availability. Review the Accepted Materials tab or call the facility to see what they are able to help you recycle.

What is a waste transfer station?

• A waste transfer station is a temporary holding facility where waste goes to be sorted and then sent to a landfill or recycling facility. This sorting process allows waste disposal and recycling to be handled more efficiently and is an important part of our commitment to environmental stewardship.
• To find a location near you, view the map above and use the Trash Disposal filter.

Commonly Observed Holidays

Below are some holidays that may affect your service throughout the year. For upcoming holidays in your area, please use the search above.

Holiday	Date	Country
New Year’s Day	Saturday, January 1, 2022	USA and Canada
Family Day	Monday, February 21, 2022	Canada
Good Friday	Friday, April 15, 2022	Canada
Victoria Day	Monday, May 23, 2022	Canada
Memorial Day	Monday, May 30, 2022	USA
Canada Day	Friday, July 1, 2022	Canada
Independence Day	Monday July 4, 2022	USA
Civic Day	Monday, August 1, 2022	Canada
Labor Day	Monday, September 5, 2022	USA
Labour Day	Monday, September 5, 2022	Canada
Thanksgiving Day	Monday, October 10, 2022	Canada
Thanksgiving Day	Thursday, November 24, 2022	USA
Christmas Day	Sunday, December 25, 2022	USA and Canada
Boxing Day	Monday, December 26, 2022	Canada

WHO WE ARE

Leading the Way

Our leadership serves with a focus on maximizing resource value while minimizing environmental impact so that both our economy and environment can thrive.

WM Leadership Team

WM’s leadership group focuses on maximizing resource value while minimizing environmental impact so that both our economy and environment can thrive.

James C. Fish, Jr.

President and Chief Executive Officer

James (Jim) Fish, Jr. is President and Chief Executive Officer for WM. He is also a member of the Board of Directors. Jim joined WM in 2001 and was named CEO in November 2016. Prior to becoming CEO, Jim was the Company’s CFO from 2012-2016 and was named President in July 2016. Over the last 20 years, he has held several key positions with the Company, including Senior Vice President for the Company’s Eastern Group, Area Vice President for Pennsylvania and West Virginia, Market Area General Manager for Massachusetts and Rhode Island, Vice President of Price Management and Director of Financial Planning and Analysis. Before joining WM, Fish held finance and revenue management positions at Westex, a Yellow-Roadway subsidiary; Trans World Airlines; and America West Airlines. He began his professional career at KPMG Peat Marwick. Fish earned a Bachelor of Science in accounting from Arizona State University and an MBA in finance from the University of Chicago. He is also a certified public accountant.

John Morris

Executive Vice President and Chief Operating Officer

As Executive Vice President and Chief Operating Officer (COO) for WM, John Morris has responsibility for all field operations, which includes oversight of collections, disposal, recycling and landfills. He is a member of the Company’s senior leadership team and reports to Jim Fish, President and Chief Executive Officer.Morris has held several positions in his 20-plus years with the company including Market Area General Manager of NYC, Area Vice President of Greater Mid-Atlantic Area, Chief Strategy Officer, and most recently Senior Vice President, Field Operations. John is a graduate of Rutgers University.

Devina Rankin

Executive Vice President and Chief Financial Officer

As the Executive Vice President and Chief Financial Officer for WM, Devina A. Rankin is responsible for all finance functions for the Company. She also has executive responsibility for the internal audit, investor relations, supply chain functions and business development. She is a member of the Company’s senior leadership team and reports to WM President and Chief Executive Officer, Jim Fish. Rankin joined the company in 2002 and has held several corporate finance positions of increasing responsibility including Assistant Treasurer and Treasurer. Prior to joining WM, Rankin was a member of the assurance practices of Ernst & Young and Arthur Andersen. Rankin has a Bachelor of Business Administration and Master of Science in Accounting from Texas A&M University and is a certified public accountant licensed in Texas.

Chuck Boettcher

Executive Vice President, Corporate Development & Chief Legal Officer

Charles (Chuck) Boettcher is Executive Vice President, Corporate Development and Chief Legal Officer of WM. He is responsible for all legal, corporate secretary, ethics and compliance, government affairs, corporate development and innovation as well as oilfield services, security and real estate functions. He is a member of the Company’s senior leadership team and reports to Jim Fish, President and Chief Executive Officer. Boettcher has previously served as the Company’s Vice President and General Counsel. Immediately prior to joining WM, he was Executive Vice President, Chief Financial Officer and General Counsel of Dallas-based Oilfield Water Logistics, a produced water gathering, transportation and disposal company backed by private equity sponsor Natural Gas Partners. Prior to that, Boettcher served for eight years as Senior Vice President, General Counsel, Chief Compliance Officer and Corporate Secretary of Houston-based Eagle Rock Energy Partners. Boettcher received a Bachelor of Science in Business Administration from the University of South Dakota and a Juris Doctor from Texas Tech University School of Law.

Steven R. Batchelor

Senior Vice President, Operations

As Senior Vice President, Operations, Steven (Steve) Batchelor has responsibility for all operations in the western part of North America, including oversight of collection, disposal, recycling and landfills. He is a member of the Company’s senior leadership team, led by Jim Fish, President and Chief Executive Officer. He started at the company in 1997 and has held multiple field and corporate leadership roles including Area Vice President of Minnesota-Iowa Area, Illinois-Missouri Valley Area and most recently the Vice President of Collection and Fleet Operations. Before joining WM, Batchelor held leadership roles at Browning Ferris Industries, Inc. Batchelor has a Bachelor of Science degree in business management from the University of Phoenix.

Rafael Carrasco

Senior Vice President, Operations

As Senior Vice President, Operations, Rafael “Rafa” Carrasco has responsibility for all operations in the eastern part of North America, including oversight of collection, disposal, recycling and landfills. He is a member of the Company’s senior leadership team, led by Jim Fish, President and Chief Executive Officer. Carrasco formerly served as Area Vice President for WM of the Greater Mid Atlantic. He was responsible for all profit and loss aspects of the Company’s operations in Eastern Pennsylvania, Delaware, New Jersey and the Boroughs of New York City. He led all collection, landfill, transfer and recycling operations and business support functions within this geography. Prior to leading the Greater Mid Atlantic, he served brief stints as Area Vice President of Eastern Canada and Vice President – Special Projects, directing the Company’s Bagster unit. Before joining WM in 2016, Carrasco was an executive for Sims Metal Management for nearly 7 years, serving in several commercial and operational roles, before ultimately taking the reins of Sims’s businesses in Texas and Oklahoma as Regional General Manager. After leaving his native Colombia, Carrasco received a BBA and MBA from the University of Houston, while lettering four years as a Division I basketball athlete.

Tara Hemmer

Senior Vice President and Chief Sustainability Officer

As Senior Vice President and Chief Sustainability Officer for WM, Tara Hemmer is responsible for growing sustainable service offerings, including recycling, renewable energy and organics. In addition, she oversees all environmental, social impact and governance initiatives. She was previously Senior Vice President, Field Operations for the southern part of North America, including oversight of collection, disposal, recycling and landfills. She is a member of the Company’s senior leadership team, led by Jim Fish, President and Chief Executive Officer. Hemmer joined the company in 1999 and progressed through various leadership roles across North America including Vice President of Disposal Operations, Area Vice President for the Greater Mid-Atlantic Area, and most recently Senior Vice President of Operations, Safety and Environmental Compliance. She also serves on the board of the Environmental Research and Education Foundation. Hemmer graduated from Cornell University with a Bachelor of Science in Civil and Environmental Engineering.

Nikolaj H. Sjoqvist

Senior Vice President and Chief Digital Officer

As Senior Vice President and Chief Digital Officer for WM, Nikolaj H.Sjoqvist is responsible for all digital and technology functions for the Company. This includes eCommerce and online self-service (wm.com), information technology, and advanced analytics and data management. He is amember of the Company’s senior leadership team and reports to WM President and Chief Executive Officer, Jim Fish. Sjoqvist joined the company in 2012 and was previously Vice President of Revenue Management with responsibility for pricing, disciplined growth planning, marketing and advanced revenue analytics. Prior to joining WM, Sjoqvist was a consultant with McKinsey & Company’s marketing and sales practice, and he previously held a number of finance, pricing and technology positions with Hewlett-Packard and Compaq Computer in Europe and North America. Sjoqvist earned a Bachelors in Business Studies from Oxford Brookes University in the UK, and an MBA from Kellogg School of Management at Northwestern University.

Michael J. Watson

Senior Vice President and Chief Customer Officer

As Senior Vice President and Chief Customer Officer (CCO) for WM, Michael J. Watson leads the sales, revenue management, sustainability services and customer experience organizations of the Company. Responsible for the Company’s profitable growth strategy across all sales channels, Watson ensures the delivery of exceptional experiences across the customer’s journey. In addition, he is responsible for the Company’s purpose-driven brand strategy through the marketing, brand and corporate communications organizations. He is a member of the Company’s senior leadership team and reports to WM President and Chief Executive Officer, Jim Fish. Prior to his role as CCO, Watson served as Area Vice President of the Illinois-Missouri Valley Market Area encompassing six states across the Midwest. Watson joined the company in 1992 and progressed through various leadership roles across North America including corporate and field-based positions. Watson received an undergraduate degree in Economics from Indiana University and an MBA with honors from The University of Chicago – Booth School of Business.

Leaders in Sustainability & Environmental Solutions

WM is more than just managing waste. We’re industry leaders helping people and organizations achieve their sustainability goals.

Our Fundamental Commitments

 Our People First

The proud, caring and resilient members of the WM family are the foundation for our success. We commit to taking care of each other, our customers, our communities and the environment.

 Success With Integrity

Our success is based not only on the results we achieve, but how we achieve them. We commit to being accountable, honest, trustworthy, ethical and compliant in all we do.

Our Core Values

 Inclusion & Diversity

We embrace and cultivate respect, trust, open communications and diversity of thought and people.

 Customers

We place our customers at the center of what we do and aspire to delight them every day.

 Safety

We have zero tolerance for unsafe actions and conditions and make safety a core value without compromise.

 Environment

We are responsible stewards of the environment and champions for sustainability.

Committed to Sustainability

Our world is constantly changing. So we’re constantly seeking to find the best ways to extract the most value from waste. It’s what drives us every day, as individuals and as a company.

Explore More of Who We Are

Inclusion, Equity & Diversity at WM

At WM, we embrace and cultivate respect, trust, open communications and diversity of thought and people.

Where We Stand

We are 50,000+ people — from many places and many backgrounds, and it is our amazing differences that make us stronger. Our commitment to inclusion, equity and diversity is rooted in our values and woven into our business strategies, as we work toward a sustainable tomorrow.

“I Choose to Be Part of the Solution.”

A letter from President & CEO Jim Fish.

WM’s Commitment & Values

“We are laser-focused on strengthening our current business strategy to see that inclusion, equity and diversity are not an initiative, but core in everything that we do.”

– Tiana Carter, Senior Director, Culture and Engagement

It Starts at the Top

At Waste Management, Inclusion, Equity & Diversity is not a special program; it’s a way of life that starts at the top. Listen to the voices of WM leaders as they share why inclusion, equity and diversity matter and how it helps to drive innovation at our company.

Inclusion, Equity & Diversity Leadership

Our Inclusion, Equity & Diversity leadership council, made up of a cross-section of leaders from all departments, is sponsored by members of WM’s senior leadership team. The council works to evaluate policies, practices and procedures and offers recommendations in the areas of education, training, talent development, recruitment and partnerships.

The Power of One

In 2020, we launched Power of One, a grassroots movement focused on the power of one person, designed to enable all employees to commit to doing one thing to improve I&D at WM and to be a part of the solution in this world. With nearly 50,000 employees, imagine the powerful change we will create just by focusing on one thing. Here are few actions our employees are taking:

Inclusion, Equity & Diversity in Action

Through year-round engagement, we foster an environment where all teammates feel welcomed, valued and seen. Whether it’s through employee panels, testimonials or special events, we promote a culture that embraces diversity of thought and people.

Our Strategic Priorities

It is important that we embed our inclusion, equity and diversity strategies into every part of our company to leverage our innovative workforce, compete in the marketplace and serve the community. Learn about our strategic priorities here.

Our 2025 Goals

Inclusion, Equity & Diversity will be a central pillar and focus in WM’s culture. Our employees, from the front line to executive leadership, will be representative of the diverse customers and communities we serve. In addition to growing our focus on LGBTQ, Veterans and Disabled we are setting new goals in the following areas:

Female Representation

Lead the industry in female representation at all levels with a special emphasis on frontline and women in leadership.

Ethnic & Racial Diversity

Achieve ethnic and racial diversity in each segment of our workforce, with an emphasis on leadership, that is greater than or equal to the estimated availability of minority talent in the marketplace.

Diversity Metrics

To learn about our diversity metrics, visit our 2020 Sustainability Report.

All aforementioned goals are in alignment with EEOC compliance.

Compliance & Ethics

Every day, we must foster a culture where employees are empowered to Do the Right Thing. The Right Way. Our distinct culture allows us to operate by the same standard — one that unites us and defines us as a company.

Objectives

• Engage employees in creating a culture of compliance and ethics where their daily words and actions reflect our Fundamental Commitments and Core Values
• Encourage employees to SPEAK UP by sharing ideas, asking questions and reporting any issues concerns or violations without the fear of retaliation
• Educate employees on how to comply with Waste Management policies and procedures and applicable external laws, rules and regulations and why it’s important to do so
• Ensure that employees at all levels of the Company proactively comply with Waste Management policies and procedures and applicable external laws, rules and regulations

Driven By Our Commitments, Guided By Our Values

In the simplest terms, our values come down to this: Do the Right Thing. The Right Way.

This idea sets the standard for our fundamental commitments and core values and guides our daily actions and decisions.

We’re Committed to Our People First

The proud, caring and resilient members of the Waste Management family are the foundation of our success. We commit to taking care of each other, our customers, our communities and the environment.

We’re Committed to Success With Integrity

Our success is based not only on the results we achieve, but how we achieve them. We commit to being accountable, honest, trustworthy, ethical and compliant in all we do.

We Value Inclusion & Diversity

We embrace and cultivate respect, trust, open communications and diversity of thought and people.

We Value Our Customers

We place our customers at the center of what we do and aspire to delight them every day.

We Value Safety

We have zero tolerance for unsafe actions and conditions and make safety a core value without compromise.

We Value Our Environment

We are responsible stewards of the environment and champions for sustainability.

Code of Conduct

Downloads

Code of Conduct – EN

English (PDF)

Code of Conduct – FR

French (PDF) 

Code of Conduct – ES

Spanish (PDF)

Code of Conduct – IN

India (PDF)

Supplier Code of Conduct

(PDF)

Accounting & Auditing Matters

The company is committed to complying with all applicable securities laws and regulations, accounting standards, and audit practices. Any employee of the company can submit a good faith complaint without fear of dismissal or retaliation of any kind. Confidentiality will be maintained to the fullest extent possible, consistent with the need to conduct an adequate review. The company’s Audit Committee will oversee treatment of matters submitted concerning this area.

Employees with concerns about accounting matters can report their complaints (on a confidential or anonymous basis if desired) either orally or in writing through the Integrity Helpline to the Compliance & Ethics Department.

Speak Up

We need you to SPEAK UP immediately if you are aware of any possible violation of our Code of Conduct, Employee Handbook, Company policy or external law, rule or regulation to prevent future misconduct. Waste Management strictly prohibits any form of retaliation against any employee who SPEAKS UP in good faith.

OUR INTEGRITY HELPLINE

If you do not feel comfortable reporting an issue or concern to a Waste Management employee, or if you previously raised an issue and did not get a satisfactory response, please contact the Integrity Helpline. It is maintained by a third party to which reports can be made anonymously 24 hours a day, 7 days a week.

To SPEAK UP, please contact:

Compliance and Ethics Department:

Phone: 713-265-1414

Email: ethics@wm.com

Mail: P.O. Box 2549, Houston, Texas 77502-2549

Integrity Helpline:

• Phone: 1-800-265-9381
• Online Reporting: click here

*This webpage was created from the Collier County (FL) government. All of the information was obtained from https://www.wm.com/